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TYM Kommunity Project: An Open Letter to NRS Concerning Netplay

jbthrash

Nut Breaker
Not downing what you are saying, but just to shed a little light...

What competition? They've chosen wisely a window of release for the initial game and all planned DLC that won't coincide with any other possible competition. No blockbuster fighting game has been released for some time, and the next one... SFV, is not scheduled until next year. This has all been thought out well in advance. Do you actually believe that they would of released MKX in this condition at the same time as SFV, hell no!

And... A kickstarter for a BILLION dollar company that owns one of the most successful franchise fighting games in history, and who's lead designer constantly posts things like this on Twitter...

Ed Boon ‏@noobde Jul 24
Top selling game for the 1st half of the year. Not bad for a 20+ year old franchise! :) http://fortune.com/2015/07/23/top-10-selling-video-games-2015-so-far/…

Hell no! ...again
Nothing wrong with downing what I say.
When I refer to competition I'm referring to fighting games that are still played often such as Capcom games and KI.

What I disagree with you is that NRS has released 2 other games in the past 4 years around the same date and in roughly the same condition. Somehow I doubt that SFV coming out later this year would have change that. MvC3 came out one month before MK9 and they decided to release it with sub-par netcode as well as other problems. Also it seems like the principle of your argument is that if NRS has no competition then it's ok to release bad netcode. If another fighting game doesn't come out for the next two years it still isn't a good excuse.

When it comes to kickstarter I simply don't know what else to suggest. The past two games we gave them our money and WB had zero interest in fixing the online. Hell, NRS devs where doing patches on the weekends in their spare time, because WB doesn't see the value in that either. So yes, this billiion dollar company sees it as a waste to invest in better netcode so I wouldn't mind demonstrating that I'm willing to pay to help fix it.
With kickstarter there is at least a goal and if the goal fails then nobody loses their money. I haven't heard of anything similar to this on Xbox or PS.
 
I'm 100% sure they are aware of the issue.
I am not fully sure they acknowledge seriousness of this problem tho. So this is the one that people need to keep projecting on them.

We just want them to speak up about it.
What do you expect them to say about "netcode" ? Exactly.
Just wondering. Not saying you should not expect anything. But I cant see them saying much about it...

They cant not say:
- We do not have plans to improve online gameplay quality
- We plan to improve online like this and this

They can say:
We are working on "netcode" - and that doesnt need to mean it will get improved

Usually if developers go public and continue talking about issue on hand, they its very likely that that issue is being dealt with.

"Netcode" might get fixed under certain conditions. If MKX continue to bring money (if they have several DLC's planned) what means long term support.
And if they are actually able to fix it. Coz that stuff is usually hard to deal with after you are done with the game.

They will for sure not fix it if everyone will be quiet :) .
 

StealthyMuffin

Earth's Mightiest Knucklehead
I'm 100% sure they are aware of the issue.
I am not fully sure they acknowledge seriousness of this problem tho. So this is the one that people need to keep projecting on them.


What do you expect them to say about "netcode" ? Exactly.
Just wondering. Not saying you should not expect anything. But I cant see them saying much about it...

They cant not say:
- We do not have plans to improve online gameplay quality
- We plan to improve online like this and this

They can say:
We are working on "netcode" - and that doesnt need to mean it will get improved

Usually if developers go public and continue talking about issue on hand, they its very likely that that issue is being dealt with.

"Netcode" might get fixed under certain conditions. If MKX continue to bring money (if they have several DLC's planned) what means long term support.
And if they are actually able to fix it. Coz that stuff is usually hard to deal with after you are done with the game.

They will for sure not fix it if everyone will be quiet :) .
Dream scenario:
Yo. We fixed the netcode, losers. And we buffed Takeda.

Worst scenario:
*crickets*

Realistic good scenario:
We're aware of the issue. Here's what's wrong.

Most likely scenario:
*crickets*
 

MadeOfMetal

Kenshi Srubtastic,Cyrax, Special Forces Mains
Ohh wonder tylerlandsdown hasn't replied what a suprise
tyler has nothing to do with it, that has to do with higher ups, involving a meeting with NRS and WB boards!

anything could happen,

here is a good question! what could possibly go wrong with trying to make them talk?

@kabelfritz , have you got consent from Storms to use the TYM logo yet?
 
tyler has nothing to do with it, that has to do with higher ups, involving a meeting with NRS and WB boards!

anything could happen,

here is a good question! what could possibly go wrong with trying to make them talk?

@kabelfritz , have you got consent from Storms to use the TYM logo yet?
They is no reason to atleast answer with one sentence telling us atleast he has read it.
 

Ayase Chihaya

Chihayafuru
I would like Tom Brady or someone to bring it up if he co-commentates something and we have NRS staff. See what they reply on stream in front of everyone, at least to say "we are aware" or something...
 

Bilbo11

Noob
Some one make a "Net code Skin" for a character and if it sells over 1 million times make them promise to fix the net code.
Hell let them tell us the number of times it needs to be purchased to fix it and let people buy multiple amounts. See what happens then :p
 
op updated

update: We have edited the letter now, but it still needs some visuals, be made a pdf with those, uploaded and made a petition. i need your help with this folks, or the letter is not gonna happen. please respond as soon as possible.
 
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WidowPuppy

Attack pekingese
Nothing wrong with downing what I say.
When I refer to competition I'm referring to fighting games that are still played often such as Capcom games and KI.

What I disagree with you is that NRS has released 2 other games in the past 4 years around the same date and in roughly the same condition. Somehow I doubt that SFV coming out later this year would have change that. MvC3 came out one month before MK9 and they decided to release it with sub-par netcode as well as other problems. Also it seems like the principle of your argument is that if NRS has no competition then it's ok to release bad netcode. If another fighting game doesn't come out for the next two years it still isn't a good excuse.

When it comes to kickstarter I simply don't know what else to suggest. The past two games we gave them our money and WB had zero interest in fixing the online. Hell, NRS devs where doing patches on the weekends in their spare time, because WB doesn't see the value in that either. So yes, this billiion dollar company sees it as a waste to invest in better netcode so I wouldn't mind demonstrating that I'm willing to pay to help fix it.
With kickstarter there is at least a goal and if the goal fails then nobody loses their money. I haven't heard of anything similar to this on Xbox or PS.
I hear what you're saying Thrash. I'm speaking strictly in terms of Marketing, the main thing that WB is concerned with... Numbers/sales. Not speaking of playability. People aren't going to not buy brand new a game just because they're still playing another that they bought last year. Unless... they come out within months or sooner. Then, due to finances, most people have to make a choice. In this case, MKX being the only FG choice.

As sad as it is, I would pay too. But then their planned obsolescence would not work. Do you think they want people playing MK9 or INJ right now, think about it... they have.


Dream scenario:
Yo. We fixed the netcode, losers. And we buffed Takeda.

Worst scenario:
*crickets*

Realistic good scenario:
We're aware of the issue. Here's what's wrong.

Most likely scenario:
*crickets*
You forgot Jacqui... :DOGE
 

Nulak

http://www.youtube.com/user/Nulak
Nice post, just wanted to say thx for this letter, i really hope NRS will follow the "rollback" bus for the next game or maybe change the netcode for an "ultimate version" of mkX. I will rebuy the game if the ultimate ver use another set of servers/netcode.
 

GLoRToR

Positive Poster!
update: We have edited the letter now, but it still needs some visuals, be made a pdf with those, uploaded and made a petition. i need your help with this folks, or the letter is not gonna happen. please respond as soon as possible.


@9.95

edit: i need answers for the red stuff guys. can anyone make a good visual design for the letter and spread the petition?

From: The NRS community
To: Netherrealm Studios/Warner Bros. Games


An open letter concerning Mortal Kombat X netplay

Dear Netherrealm Studios and Warner Bros. Games employees!

First and foremost, thank you for taking the time to consider our letter and request for better netplay/netcode in Mortal Kombat X. We are faithful gamers who specifically prefer to play NRS games. That said, we appreciate all the work that NRS has done with Mortal Kombat (2011) and Injustice, including the step back to 2D in MK9, the great training mode in injustice and the support of the tournament scene for MKX, as well as balance fixes throughout these games. These things have been achieved mostly in cooperation with the community, so we hope our collected feedback on the netplay will also help to solve this matter. We hope you will recognize and understand our frustration with the current state of the online experience, which is widely considered to not reach the quality of other current or older fighting games.
  1. Online issues:
  • Connecting and matchmaking: Some people can’t connect to online at all, some only on rare occasions. The overall experience has a feeling of 5 frames of lag at least. The quality varies for users without any relation to their connection speed. Some people claim to have a worse online experience than in MK9 or injustice.
  • Gameplay: Anything that requires strict timing or quick reacting often happens to not work consistently or at all. This includes: Counterpokes; block on reaction; block of quick overhead/low sequences; block of multiple quick pokes; combo links; punishing blocked attacks; frametraps; footsies; wakeup attacks; throw techs; anti-air-attacks; jump-in punches; reversals. Also Inputs can be “eaten up” by lag. For example: Ducking, then back 2 comes out as down 2; a string cancel like 33 ~ down forward 4 comes out as 3 forward 4. All of these things are an essential part of the gameplay and are massively hindered by the delay.
  1. Follow-up issues:
  • Many players already have dropped the game because of the frustrating online experience. Aside from limiting the fun, they don’t see the laggy environment as proper training ground for offline events. This discourages especially people with no offline scene close by to attend bigger offline events at all. For many the netplay is also not consistent enough to become competitive online.
  • The credibility of the ESL events suffers from the above point, for players as well as viewers.
  • People opted not to buy the DLC because of their poor online experience
  • The online Faction mode has been advertised as big draw for MKX but the online gameplay doesn't make it worthwhile to participate
  • NRS’ image is suffering from the whole issue. People are unsatisfied that there is no communication about the problem or even admittance of it. Some are under the impression that NRS/WB do not invest enough resources into delivering the best possible experience for their paying customers.
  1. Examples of good online experiences:
  • The community has put together a list of other (fighting) games, which provide a better online experiance than MKX. We hope that NRS will use this list of games as a benchmark.
  • Killer Instinct is usually considered the best online experience nowadays, making the game feel like offline for connections all around the world.
  • Other examples of games with good netplay are: Skullgirls, Soul Calibur V, Tekken Tag Tournament 2, Virtua Fighter 5 FS, Blazblue and Ultra Street Fighter 4. Two non-fighting games that have particularly good netcode are Driveclub and Titanfall. All of these are widely considered ahead of Mortal Kombat X, even though they are older and some of them had a lower budget.
  1. Ideas for improvement:
  • It is the majority opinion throughout the community, that rollback netcode delivers better netplay than input delay due to the immediate reaction to your inputs on your screen. The possible choppyness of the picture can be avoided by a self-adjustable number of delay frames. People report they have the best results playing on rollback with 2-4 frames of delay setting.
  • We know that changing network code after launch is a difficult task however other games have proven that it is not impossible and that it is much appreciated by the player base which can play an important part in this process. If we take DICE for example they have acknowledged netplay issues in Battlefield 4 and are working on new solutions right now. They do constant testing together with the community to improve their game including the online experience and server performance.
  • To improve the current experience without touching the netcode, the game could show ping and WIFI-connections
  • The next NRS game should have an online beta
The NRS community hopes that you hear our collective voice about the netplay issue and respond to us as soon as possible. The currents state harms both NRS and the players, the online as well as the offline community. We are looking forward to improvement, so we can enjoy our favourite games just as well online and strengthen the competitive NRS scene.

Regards, the NRS community
Fix the spelling errors and it should be good to go.
 

KiD INsAnitY

Z of The Leaf -Team R.A.N
Nice letter but tbh...I think they are doing all they can with the netcode and besides little adjustments here and there I would say I don't think it's going to get that much better...I would think trying to change the netcode this late if even possible cost money and a lot of time (testing it ,rolling it out etc).. It's either not in the budget (obviously they will have to pay for outside help since their own netcode didn't work out) or not possible who knows...Anyway like I said they know full well what are complaints are already and how bad online is..I don't think they choose not to do anything, I think it's more so they are limited to what they can do about it, be it money or w.e else but I really doubt they just don't care and choose not to try and fix it...Time will tell tho, I could be wrong........As for the BF4 comparing I don't think its the same...I would take a guess and say NRS isn't as big as Dice..I would also say the budget for B4F was mucccccch higher then that of Mk's (Both blockbuster games but I don't have to say how much it cost for games like BF and CoD to be made)...They have more man power and I would assume more money to be able to work and re-haul their netcode.
Im not tryna shoot down dreams but I think we're stuck with what we got..
 
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