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The MKXL Bug/Glitch/Issue/Stability Reporting Thread

*AHEM*

This shit? https://twitter.com/SSMROT/status/589255333903802369
Happened to me as well. I deleted the game and am currently re-installing it...
All recommended suggestions did not work.
It's funny because I struggled with that for twenty hours yesterday and I re installed three times and changed out my hard drive. I replied to a post earlier here about how to fi x it and reported to the mods to make it front page on how to fix it, but to no avail. Apparently it is some sort of licensing issue. All you need to do is before you go into the app, go to settings, network and sign out of online, then go into the app and get to the menu screen and sign back in. That should work for now. Maybe this can get front paged now since so many people are having trouble with error code ce-34878-0. If you don't believe me then google MKX error code. Thanks for your time. Over!
 

aj1701

Noob
Wow this is just...I don't know if I even wanna start over honestly. All those hours for nothing lmao great stuff NRS great fucking stuff.
Anyways thanks for the help and advice...I should safe my shit I guess but imo the game just shouldn't delete my progress out of the blue -.-
All those hours? the game's only been out four days.
 

aj1701

Noob
So a day is 24 minutes instead of hours? my bad
But no, I had the game 3 days early so that's a week and I played a few hours every day.
Who said a day was only 24 minutes? Don't make up bullshit I never said. a "few hours" over a week still doesn't sound like much considering how long people will spend on this game. all I'm saying is it seems like you're overreacting. calm down, and come up with a backup plan just like you would for data on your computer. if you're playing online the Ps should be doing this to psn for you unless you disabled it.
 

STORMS

Co-founder
Founder
Premium Supporter
It's funny because I struggled with that for twenty hours yesterday and I re installed three times and changed out my hard drive. I replied to a post earlier here about how to fi x it and reported to the mods to make it front page on how to fix it, but to no avail. Apparently it is some sort of licensing issue. All you need to do is before you go into the app, go to settings, network and sign out of online, then go into the app and get to the menu screen and sign back in. That should work for now. Maybe this can get front paged now since so many people are having trouble with error code ce-34878-0. If you don't believe me then google MKX error code. Thanks for your time. Over!
Yep...
All you need to do is before you go into the app, go to settings, network and sign out of online, then go into the app and get to the menu screen and sign back in. That should work for now
^ this worked, but you have to reset the Network to OFF every time you start up the game or else I get the same error code.

Also, when I first turned the Network OFF and went in to the game, it had character boxes for Jason, Tanya, Tremor and Predator. All were darkened except Jason... of course he's not playable though. It said "X" to purchase, yadda, yadda.

But when I went back in, the select screen was back to normal...wtf?

Anyone else on the same page? Also, do you have to reset your Network settings every time you go into the game?

Also, I cannot access Story Mode anymore... :(
 
Who said a day was only 24 minutes? Don't make up bullshit I never said. a "few hours" over a week still doesn't sound like much considering how long people will spend on this game. all I'm saying is it seems like you're overreacting. calm down, and come up with a backup plan just like you would for data on your computer. if you're playing online the Ps should be doing this to psn for you unless you disabled it.
I was just being sarcastic because I thought you were too. I didn't say I 100%'ed the game or whatever but I played quite alot these days in my free time and now those hours were for nothing of course I'm upset?! It's like saying oh you lost a foot? calm down, be glad it's not the whole leg.
And no psn didn't back anything up for me but I also never disabled or anabled anything for that matter I just knew it existed but never needed to make use of it.
 
Yep...

^ this worked, but you have to reset the Network to OFF every time you start up the game or else I get the same error code.

Also, when I first turned the Network OFF and went in to the game, it had character boxes for Jason, Tanya, Tremor and Predator. All were darkened except Jason... of course he's not playable though. It said "X" to purchase, yadda, yadda.

But when I went back in, the select screen was back to normal...wtf?

Anyone else on the same page? Also, do you have to reset your Network settings every time you go into the game?

Also, I cannot access Story Mode anymore... :(
Yeah I saw Jason and everybody also, then it went back to normal. Yeah you have to do this every time until they fix it. Looks like Jason will be out on Tuesday from the looks of it. Over!
 

STORMS

Co-founder
Founder
Premium Supporter
Yeah I saw Jason and everybody also, then it went back to normal. Yeah you have to do this every time until they fix it. Looks like Jason will be out on Tuesday from the looks of it. Over!
Well, this doesn't seem to be a wide issue or else I would imagine there would be a lot more fuss over it.

@tylerlansdown can you give any details towards this?
 

Reifu

Cassie in training
Hey man atleast you can play. My game crashes after character select. Can't even go to training mode.
Sucks to hear that. After yesterday's bigger patch and today's smaller one mine has started to work properly. No frame drops, even in sky temple. Also unlike some hours ago my game doesn't crash in controller settings anymore either. Just stick it out and be patient. The hiccups will get fixed eventually.
 

Elitper

casual fighter
My game does not register war points.

After online sessions i get the message that the game is unable to retrieve faction data and that faction stuff is turned off

Platform: xbox one
 

Zoidberg747

My blades will find your heart
Don't know if this is a bug or not. When I do Jacqui's 1212, I sometimes end up doing an interactable instead. Is there a way to fix this? I think the game thinks I'm pressing 1+2 together. Is there a controller option somewhere?
Turn off input shortcuts in the controller presets.
 

AniMoney

GIVE ME THE FORMUOLI
Sucks to hear that. After yesterday's bigger patch and today's smaller one mine has started to work properly. No frame drops, even in sky temple. Also unlike some hours ago my game doesn't crash in controller settings anymore either. Just stick it out and be patient. The hiccups will get fixed eventually.
The thing is before the 15GB patch I didn't have any problems. So the patch actually broke the game for me. :/

Yeah hopefully this all gets sorted out next week.
 

LionHeart V1

You will feel deaths cold embrace
idk what happened exactly but i was playing this ferra/torr player earlier and i got him in the corner with subzero and somehow he literally walked through my snow man twice. don't know what caused it.
 

Gh0sty

ばかみたいに無料
PLATFORM: PS4
MEDIA: DIGITAL DOWNLOAD
VERSION: PREMIUM EDITION
CONNECTION: WIRED

This may be specific to ps4, but after downloading the patch today, the game will not launch unless I'm offline and I wait for the title screen to appear. After the game has fully loaded in an offline state, I can plug in my Ethernet cable and the game plays normally.

I had to sign into my WB play account 3 times for it to link; I kept getting an "account in use" message.

Also, I downloaded the Samurai skin pack and as soon as it finished, the game crashed again.

Has anybody else had this happen?
 

Gh0sty

ばかみたいに無料
PLATFORM: PS4
MEDIA: DIGITAL DOWNLOAD
VERSION: PREMIUM EDITION
CONNECTION: WIRED

This may be specific to ps4, but after downloading the patch today, the game will not launch unless I'm offline and I wait for the title screen to appear. After the game has fully loaded in an offline state, I can plug in my Ethernet cable and the game plays normally.

I had to sign into my WB play account 3 times for it to link; I kept getting an "account in use" message.

Also, I downloaded the Samurai skin pack and as soon as it finished, the game crashed again.

Has anybody else had this happen?
Thanks to whomever moved my post into this thread :)
 

TemperingMoon

I Am The White Wolf
I know that feel bro. I'm dealing with it too. Bought blue steel SZ and then it did it. Constantly crashes at the copyright page. Deleted via reinitializing the ps4 (per support page direction) -_-, re-downloaded, reinstalled, same thing. Now the ps4 is also acting like it's not gonna give me back goro because he was preorder exclusive. If that's the case Sony owes me the 5er to buy him with. Reinstalled my licenses and everything. Even went to the desktop site to push the download from there. Never got a notification on the ps4, but it's not like I can get on and check anyway.
Hmmm....I wonder if Boon himself has responded to this specific PS4 Error Code problem. Just curious.
 

Pizza

Thrill Kill
Hey man atleast you can play. My game crashes after character select. Can't even go to training mode.
Hey, at least you can start the game!

Game worked fine for me until the 15GB patch that just fucked me. Now I can't even launch the game.
 

Gh0sty

ばかみたいに無料
Hey, at least you can start the game!

Game worked fine for me until the 15GB patch that just fucked me. Now I can't even launch the game.
Try disconnecting your console from the Internet, launch the game and wait until you see the title screen, then reconnect your console. I had the same problem as you're having and that worked for me.
 

beep_ima_sheep

RIP Smoke
Platform: XB1
Media: Digital Download
Issue: For whatever reason, the game no longer starts. The initial MKX screen pops up, followed by the screen with all of the copyright/trademark stuff. It just stays at the trademark screen and won't continue. I tried quitting the program, reseting the Xbox, and uninstalling then re-installing it. Nothin seems to work and at this point I'm at a complete loss.
Has anyone else had this issue/resolved it?

Edit: If it makes any difference, I was playing fine for a while after the patch came out
 
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Indecisive

We'll burn you all—that is your fate!
ferra no longer says pain and gain when doing the special move pain and gain. she says pain and.........Then she just stops. Im sad. :(
 

AniMoney

GIVE ME THE FORMUOLI
Hey, at least you can start the game!

Game worked fine for me until the 15GB patch that just fucked me. Now I can't even launch the game.
Yeah man I don't know wtf is going on. They really shit the bed on this. I'm just waiting for some official word or another patch.

I've been trying to figure out if there's something wrong on my end that I can fix. Maybe our systems have something in common. Do you have an AMD graphics card?